Shipping policy
Last Updated: July 27, 2026
Thank you for shopping with Lunoviao. We are committed to delivering your order safely and as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Destinations
We currently ship to customers throughout the United States.
At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.
Shipping Time
Estimated delivery times are as follows:
| Destination | Estimated Delivery |
|---|---|
| United States | 3–7 Business Days |
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Shipping Fees
Shipping costs are calculated during checkout based on your delivery address and selected shipping method.
From time to time, we may offer free shipping promotions.
Any available shipping discounts will be displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Tracking information may take 24–48 hours to become available after shipment.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:
- Severe weather
- High shipping volume
- Customs or regulatory inspections
- Carrier transportation issues
- National holidays
We appreciate your patience if unexpected delays occur.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Lunoviao is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error, please contact us as soon as possible. We will do our best to update your order before it is shipped.
Lost or Damaged Packages
If your package is lost, arrives damaged, or appears to be missing, please contact us within 7 days of the expected delivery date.
Our customer support team will work with the shipping carrier to investigate the issue and provide an appropriate solution.
Multiple Shipments
Depending on product availability and warehouse location, your order may arrive in multiple shipments.
If this occurs, each shipment will have its own tracking information.
Contact Us
If you have any questions regarding shipping, please contact us.
Lunoviao
Operated by Boutique Clothing LLC
Business Address
352 Leonard Rd
Mount Olive, MS 39119
United States