Privacy policy
Welcome to Lunoviao. Protecting your privacy is important to us. This Privacy Policy explains how Lunoviao ("we," "our," or "us") collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed securely by third-party payment providers)
- Order history
- IP address
- Browser type and device information
- Cookies and website usage data
We only collect information necessary to provide our services and improve your shopping experience.
2. How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to your inquiries
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails if you have chosen to receive them
You may unsubscribe from marketing emails at any time.
3. Payment Information
We do not store your credit or debit card information.
Payments are securely processed through trusted third-party payment providers such as PayPal, Stripe, Shopify Payments, Apple Pay, Google Pay, or other supported payment gateways.
4. Cookies
Our website uses cookies to improve functionality and enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Maintain your shopping cart
- Analyze website traffic
- Improve website performance
- Deliver relevant advertising
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Email service providers
These providers only receive the information necessary to perform their services.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no method of internet transmission is completely secure, we strive to use commercially reasonable safeguards to protect your data.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill your orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing
- Request a copy of your personal information
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
9. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
10. Children's Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately after being posted on this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Lunoviao
Operated by Boutique Clothing LLC
Business Address
352 Leonard Rd
Mount Olive, MS 39119
United States